Select Your State here >>   

apicsAU Victoria

 
 
 
 

 

 

 

Welcome

you are here: Home > Frequently Asked Questions


apicsAU Frequently Asked Questions

 
 
 
 
 
 
apicsAU Questions - General
 
What is the difference between apicsAU and APICS?
apicsAU is the trading name of The Australasian Production and Inventory Control Society Ltd.

apicsAU is a society for supply chain professionals and exists to foster professionalism in manufacturing and associated supply chain activities in Australia.  It specialises in providing education for the management of resources and supply chain, including Production and Inventory Management, Warehousing and Distribution, Procurement and Materials Management. 

apicsAU is a non-profit membership-based society  with active Australian chapters in NSW, Victoria, Queensland, Western Australia and South Australia.  In addition to extensive education programs, chapters offer activities that facilitate the exchange and advancement of practical knowledge, ideas and techniques.  Activities include, meetings, short courses, site visits and conferences. 
 
apicsAU is the International Associate and an Authorised Education Provider of APICS (The American Production and Inventory Control Society.)  Under these agreements, apicsAU is the authorised provider of APICS resources and certifications (including the CPIM and CSCP) to apicsAU members in Australia.
 
Do I need to be an apicsAU member in order to study a certificate or course through apicsAU?
apicsAU is a membership society and those wishing to enjoy apicsAU products and services need to be members.  Prices advertised are for Australasian and Production and Inventory Control Society Limited (apicsAU) members and students.
A number of membership options are available and are renewed annually on the anniversary of the joining date.
 
Is my membership with APICS valid for apicsAU programs and events?
Your APICS membership is valid for the purposes of enrolling in APICS specific certification courses and exams only.  If you wish to benefit from other apicsAU programs, you need to have an apicsAU membership.
 
Can I become an apicsAU member and register for a course or exam at the same time?
Yes.  You can complete and submit course and membership enrolment forms simultaneously.  Your course/exam enrolment will not be confirmed until such time as your membership is processed and active.
 
Are there course registration deadlines?
Students are asked to register for courses at least two weeks before the course start date.
Classes are run in small-class environments (maximum 14) and for some programs places fill quickly.  Early registration is recommended.
Registrations after the two week deadline are accepted in cases where vacancies exist and/or where time permits for administrative tasks to be completed (for example preparing and supplying course material).
In locations where we may struggle to get sufficient numbers to make a class viable, students are particularly encouraged to get their registration in early (or by the two week mark).  A decision to proceed with a program is made two-weeks out and a course may be cancelled if we are not aware of your registration.
 
If I submit my course registration early will I be charged now?
apicsAU will only charge you - either invoice you or process your credit card - when a course has been confirmed.  Typically a course is confirmed two weeks before the scheduled course start date.
Fees are payable before the course start date.
 
Is there a fee for cancellation?
Most apicsAU courses and education programs have cancellation deadlines with some forfeiture of fees.  Please consider the cancellation terms outlined on the specific program you are registering for.  Forfeiture of fees is not intended to be a penalty, but is necessary to defray actual expenses relating to course development and facilitation.
 
 
 
General APICS Certification Questions

What is the difference between the APICS CPIM and the APICS CSCP designation?
The APICS Certified in Production and Inventory Management (CPIM) certification provides a common platform for individuals to evaluate their knowledge of production and inventory management. The APICS CPIM focuses primarily on manufacturing and provides an in-depth view of materials management, master scheduling, production planning, forecasting, and quality improvement within the confines of the operation. The APICS Certified Supply Chain Professional (CSCP) certification takes a broader view, extending the APICS CPIM knowledge outside of a company's internal operations to encompass all of the steps throughout the supply chain - from suppliers through the company to the end consumer - and how to effectively manage the integration of these activities to maximize a company's value chain. This flier provides a depiction of the differences between the programs.
 
What is the scoring process for APICS CPIM and APICS CSCP exams?
The Understand a Scaled Score document explains the use of a scaled-score system for reporting test performance in the APICS CPIM and CSCP certification exams.
 
Does a change to the APICS courseware indicate a change to the exam?
Not necessarily. Not all changes to the courseware are due to changes in the exam specifications. While APICS courseware is periodically updated to reflect changes in the exam specifications, it is also updated in response to feedback from instructors and students regarding ways to enhance the learning experience and to reflect industry trends.

Additionally, exam content is reviewed annually by APICS exam committees. For the APICS CPIM program, refer to the current version of the APICS CPIM Exam Content Manual (ECM). Candidates for the APICS CSCP exam should refer to the current APICS CSCP ECM. Your exam preparation and APICS courseware experience are more likely to be successful when these documents are the foundation of your study efforts.
 
Why does the APICS courseware seem different than the exam?
Certification and education or courseware serve different purposes but are closely coupled to provide an individual with the knowledge, skills, and proof of competency in a given job role. For more information about the relation between certification and education, please refer to the Exam Content Versus Courseware document.
 
How can I provide feedback to APICS after taking an exam?
You are welcome to provide feedback to your local apicsAU chapter who will endeavour to answer questions or refer your feedback to the relevant APICS contact.
However, all candidates also have the opportunity to provide APICS with direct unfiltered feedback by using the APICS Comment Sheet. A link to the form is sent out to all candidates testing via Paper and Pencil within the week after the exam is taken and it is sent out monthly to all candidates testing via CBT. This is done via email, therefore you need to ensure APICS has an updated email address for you on record. If you have an email address registered with APICS and did not receive the link, please check within your junk folder as it might have been marked as spam. If you did not receive it and would like to provide feedback please contact
certification@apics.org.      
 
Can I see the questions and answers on my APICS CPIM or CSCP exams?
No, best practices in testing do not allow us to provide this information to candidates. The exam answer sheets, worksheets, and/or any other test or test-related materials remain the sole and exclusive property of APICS. These materials are confidential and are not available for review by any person or agency for any reason.
 
Can I have my test rescored?
Yes you can. You have 90 days from receipt of your score to challenge your result.  You need to complete an "exam rescore request" form and pay a fee of US45.  You will receive a rescore response within one or two weeks of submitting your request.
Please contact your apicsAU chapter to obtain the necessary form and instructions.  Please also be cautioned that the APICS marking system is very accurate and that apicsAU has yet to receive an altered score following such a request.
 
I need to send a formal recognition letter to my employer, how can I obtain one?
When you receive your certification from apicsAU, you will receive instructions on how to request such a letter.  Alternatively, you can request a letter from your local apicsAU chapter at any time.
 
What may I bring to the exam?
Other than an English-foreign language dictionary and a non-programmable calculator, you may not bring any materials into the exam room. Scratch paper is provided.
 
What if my name has changed since registration?
Bring appropriate documentation of this change, for example, a marriage license, to the exam site.
 
If I have an unexcused absence from the exam and have not cancelled, why do I forfeit my fee?
The exam space has been reserved for you and is held until cancellation is received. apicsAU pays the test vendor for all reserved seats, whether or not a candidate takes the exam.
 
What if I cannot attend my exam on the day?
If you are unable to attend the exam on the day due to illness or death in the immediate family, disabling traffic accident or court appearance, the procedure is to send a letter from your doctor or the court to arrive at your apicsAU Chapter Office within 7 days of the exam administration. This will be forwarded to US APICS for approval, and they will provide a cancellation of your exam (an exam credit).  You need to register when you want to sit the exam in the future (complete the exam only section of the registration form), but no exam fees are payable.
 
 
 
APICS Certified in Production and Inventory Management (CPIM) Questions
 
What is the APICS CPIM Certification?
The APICS CPIM program is recognised worldwide as the standard in production and inventory control. An APICS certification shows a commitment to the profession that leads to a sense of accomplishment, demonstrates value to an employer, enhances earning potential, and provides a path to career advancement. The APICS CPIM program is divided into five process-oriented topics to provide participants with the best possible educational assessment and knowledge base.
After earning an APICS CPIM designation, you can begin the process toward the CFPIM. The distinguishing characteristic of a CFPIM is the willingness to share acquired knowledge with others through presenting, publishing, teaching, and participating in professional development activities.

How many questions are on an APICS CPIM exam?
Most APICS CPIM exams consist of 75 multiple-choice questions (60 operational and 15 pretest). The Basics of Supply Chain Management exam has 105 questions (80 operational and 25 pretest). The pretest questions do not contribute to your total score but are necessary for research purposes. These pretest questions are randomly distributed among the test items that will be scored and will be used for statistical purposes only. The pretest items are similar to the scorable items on the test, and candidates will not know which items will be scored and which will not. Candidates should answer all exam questions.
 
How much time is allowed to complete an APICS CPIM exam?
Candidates will be allowed three hours of test time per module.

What is the score range for an APICS CPIM exam?
The APICS CPIM score range is from 265 - 330. A score of 300 or higher is required to pass the exam.
Fail: - 265 - 299
Pass: 300 - 330
 
 
 
APICS Certified Supply Chain Professional (CSCP) Questions
 
What is the APICS CSCP certification?
The APICS Certified Supply Chain Professional (CSCP) program is recognized worldwide as the premier supply chain management education and certification program. The APICS CSCP program takes a broad view of operations, extending beyond internal operations to encompass the entire supply chain - from supplier, through the company, to the end consumer. The program provides professionals with the knowledge necessary to understand and manage the integration and coordination of end-to-end supply chain activities.

The APICS CSCP program is divided into three modules to provide participants with the best possible educational assessment and knowledge base. By earning the APICS CSCP designation, you demonstrate that you have mastered the APICS supply chain management body of knowledge and that you are committed to the profession. You must pass one comprehensive exam to earn the APICS CSCP designation.
 
How is the APICS CSCP course delivered?
The APICS CSCP Learning System combines prints materials with interactive online components. It is offered in three learning options - self-directed, instructor-led, or in-house. Visit the apicsAU.org.au website to understand when instructor-led  classes are scheduled.

What does "related business experience" mean in terms of the exam eligibility requirements?
APICS defines "related experience" as work that is directly connected to some aspect of the supply chain. This can include raw materials extraction, transportation and logistics, procurement, manufacturing, warehousing, distribution, retail, customer service, software design and support, and other areas that directly affect the supply chain. Workers who operate transportation or materials moving equipment or machines or processing equipment that require an intermediate level of training would qualify. Managers, officials, professionals, technicians, sales personnel, quality and quality control personnel, and skilled craft workers will generally be considered eligible.

Examples of work experience that would not qualify include clerical and administrative support positions such as data entry, duplicating machine operator, file clerks, office machine operators, secretaries, telephone operators, order clerks and/or unskilled labor positions where the duties require little or no independent judgment or specialized training.
 
How many questions are on the APICS CSCP exam?
The APICS CSCP exam consists of 175 multiple-choice questions (150 operational and 25 pretest). The pretest questions do not contribute to your total score but are necessary for research purposes. These pretest questions are randomly distributed among the scorable items and will be used for statistical purposes only. The pretest items are similar to the scorable items on the test, and candidates will not know which items will be scored and which will not. Candidates should answer all exam questions.
 
How much time will candidates have to complete the APICS CSCP exam?
Candidates will be allowed four hours of test time.
 
What is the score range for the APICS CSCP exam?
The APICS CSCP score range is from 200-350. A score of 300 or higher is required to pass the exam.
Fail = 200 - 299
Pass = 300 - 350 
 
 

APICS Certified in Integrated Resource Management (CIRM) Questions

APICS discontinued offering the APICS Certified in Integrated Resource Management (CIRM) program on June 1, 2008. Content of APICS CIRM program will continue to be recognized as a valuable part of the APICS body of knowledge.
 
 
Computer-Based Testing (CBT) Questions
 
What exams are available in CBT in Australia?
Currently only the CSCP exam is available in a CBT format in Sydney.  All CPIM and CSCP exams (with the exception of CSCP in Sydney) are paper-and-pencil.
CBT options are likely to be extended for all APICS exams during 2014.
To find out more about exam locations and policies contact your local apicsAU administration office.

What computer skills are needed to take exams via APICS CBT?
Candidates are expected to be familiar with the use of a mouse and keyboard. Candidates must also be able to use a four function online calculator. A short tutorial will be available to each candidate at the testing center prior to taking the exam. The tutorial will also be available to candidates online for review before the exam.
 
 
 
APICS Certification Exam Score Expiration Questions
 
How long do I have to complete my CPIM?
 
APICS certifications are recognized globally as the standard of professional excellence in supply chain and operations management. To ensure the validity of those certifications, APICS will limit the length of time certification exams are valid. Beginning January 1, 2013, exam scores will have a life span of 10 years from the date the exam is taken.
This policy ensures that candidates who earn APICS certifications have current and relevant knowledge in their field.
With this change in policy, candidates pursuing the APICS CPIM designation will have 10 years from the date of their first successful exam to complete all five modules. If candidates do not earn the certification in this time frame, they will have to retake and pass any exam that has expired.
 
How and why was this policy decision made?
This policy was determined by the APICS Certification Committee with the approval of the APICS Board of Directors, and was enacted to ensure that candidates who achieve a certification have current and relevant knowledge in their field. No special requests or grandfathering will be accepted in relation to this rule.

How long are APICS certification exam scores valid toward the APICS CPIM designation?
APICS certification exam scores are valid for 10 years from the date the exam is taken. For example, the exam score from a Basics of Supply Chain Management exam taken on March 18, 2011, will expire on March 18, 2021.
 
Does this policy impact my status if I currently hold the APICS CPIM or CFPIM designations?
No, a candidate who is currently certified will not lose their credentials and all certification maintenance program policies remain in effect.
 
How will candidates be notified?
APICS first notified candidates of this policy change via email in August 2011. Regular updates will also be sent via email. To ensure your contact information is up-to-date, access your APICS profile by logging into the APICS website using the box at the top right of this page and clicking My APICS or contact APICS Customer Service at
service@apics.org.
 
Are APICS CPIM maintenance requirements affected by this policy?
No. All policies outlined in the certification maintenance bulletins in the APICS certification maintenance section of the APICS website are unchanged.
 
 
 
APICS Certificate Questions

When do I get a certificate?
APICS Certificates are issued when the following events occur:
-  An individual passes the Basics of Supply Chain Management (BSCM) exam
-  An individual earns the APICS CPIM, CFPIM, or CSCP designations
-  An individual's certification maintenance is processed (all certifications)
-  An individual becomes lifetime-certified (all certifications)
 
Where will my certificate be sent?
BSCM, CPIM, and CSCP certificates (including replacement certificates) will be sent to you by apicsAU (after receipt from APICS)
Certification maintenance and Lifetime certificates are sent directly to you from APICS at the address as listed in the APICS database.
 
How long will it take for me to receive my certificate?
Original certificates typically are mailed within 4 to 6 weeks of the exam results being released to you.
 
My name was misspelled on my certificate. What do I do?
apicsAU provides your name to APICS for the purposes of issuing certificates. apicsAU uses the name provided by you on your registration form.  It is imperative that you therefore use your full, legal name on your registration form.
If your name is misspelled on your certificate please contact the apicsAU administration who can help you obtain a duplicate certificate.  Please note that if the APICS certificate has a misspelling due to an APICS typographical error, they will replace it at no charge.  If the misspelling is not due to APICS, apicsAU will need to request a duplicate certificate on your behalf and a fee of US30 plus postage will be levied.  APICS typically takes two weeks to provide a duplicate certificate.
My certificate was lost or destroyed. How do I obtain a duplicate?
apicsAU can assist you to request a duplicate certificate from APICS.  A fee of US30 plus postage will be levied and your certificate will arrive in approximately two weeks.
 
I was certified in the past but my certification is now suspended due to non-maintenance. Can I receive a duplicate certificate?
Because APICS CPIM or CFPIM and CSCP certificates only contain the original date of certification, duplicate certificates can only be issued to individuals whose certification is current. Issuing a duplicate certificate to someone whose certification is suspended is misleading to the individual as it could imply that the certification is current.
However, apicsAU can request from APICS a letter confirming the dates you were certified from.
 
 
 
APICS Certification Maintenance Questions
 
I notice on the APICS USA website that APICS is promoting a qualification re-certification or maintenance program. What does this mean for me in Australia?
APICS is indeed promoting a program of qualification re-certification for CPIM and CSCP graduates. The Australasian Production and Inventory Control Society (apicsAu) does not have any involvement in the administration of this program. All enquiries regarding certification maintenance should be directed to APICS directly.
 
To whom does the APICS Certification Maintenance Program apply?
All individuals who earned APICS CPIM, CFPIM, or CSCP designations are required to go through the Certification Maintenance Program.
 
When should I submit my application to APICS?
Certification maintenance cycles run in five-year intervals, commencing from the date of initial certification and ending on the last day of the month that initial certification was received.
Examples:
Date you became certified Maintenance application due
June 20, 2003 June 30, 2008
April 10, 2005 April 30, 2010
February 2, 2010 February 28, 2015
November 14, 2009 November 30, 2014
 
Will APICS notify me when my application is due?
Notifications are sent via email to all certified individuals one year, 90 days, 60 days, and 30 days before their maintenance due date.
 
Am I required to retake the CPIM and/or CSCP exams in order to maintain my certification?
No, but if your certification status is suspended and continues to lapse for five years past your suspension date, you must take and pass the required certification exams again.
 
Will points be earned for responsibilities and activities completed as part of my full-time job?
No. The idea of the maintenance program is to demonstrate ongoing knowledge through continuous education.
 
Do I need to become a member of APICS in order to begin collecting maintenance points?
No. The APICS certification maintenance program is designed for both members and non-members. However, by becoming a member of APICS you will be able to claim 6 points per year for each year your membership is in good standing.

How can chapters and other education providers supply documentation of participation to individuals seeking certification maintenance points?
Many organizations provide a form on company or chapter letterhead for the students to complete. Other groups send out certificates and receipts to students for purposes of documentation. If you attended a program in the past and would now like to seek documentation, contact the sponsoring organization and request a letter on letterhead or a certificate of completion.
 
Why does APICS membership earn six points per year while membership in other organizations only earns one point per year?
APICS members receive a great deal of information during a membership year, ensuring that they are exposed to resource management-related material on a consistent basis. APICS material is also most likely to address the APICS body of knowledge and is thus more likely to support the goals of the APICS CPIM, CFPIM, and CSCP certification maintenance program.
 
What is the definition of "original research"?
Research conducted for a publication is considered "original" if it has been accepted by a peer-review editorial review board.
 
Can I submit my website as an example of a "published article"?
Websites and their contents are not accepted as points toward a published article because articles are reviewed by panels, publishers, editors, etc., but websites are not held to the same standards.
 
How do I request lifetime certification?
Lifetime certification is available to individuals who are at least 62 years of age and have current (non-suspended) certifications. Individuals with suspended or expired certifications must bring their certifications current before applying for lifetime certification. To request lifetime certification, submit your request to the APICS Certification department in writing along with a copy of a government-issued ID which confirms your age (drivers license, passport, etc). Requests can be mailed to APICS HQ (Attn: Lifetime Certification), faxed to +1 773 639-3171, or emailed to
certification@apics.org

 

apicsAU National

 
Content Copyright of apicsAU
Australasian Production and Inventory Control Society Limited
ABN 53 097 302 442